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Quicken Error OL-393-A | 7 Effective Methods To Fix It

Quicken Error OL-393-A is a runtime error that arises using the Quicken program. Quicken can resolve the discovered problems with the help of the source code file. It lets other users update their Quicken account and further details. You may get the issue whenever you try to launch the Quicken program. Here are the main issues generated by Quicken error codes:


The system crashed because Quicken could not handle the given input. The error code generates these issues on your device. It also leads you to a memory leak issue. Sometimes, the Quicken software starts using more RAM, and it uses a large amount of your memory. You can fix it by reinstalling the Quicken application.

This article will get the most common causes and methods to fix the error code OL-393-A.

Reasons Behind The Quicken Error OL-393-A

The error code OL-393-A arises because of the following reasons:

  • Incorrect account information
  • Hidden Quicken account information
  • The financial institute has deleted the account from the server
  • You have not added any bank accounts
  • Corrupt Windows Registry keys
  • Virus or Malware attacks
  • Deleted Quicken files
  • Other Conflicting programs
  • Corrupted download files

Fix The Quicken Error OL-393-A– Find Out The Account

You need to find out the conflicting account which is causing trouble for you. Follow these simple steps to locate the Quicken account:

  • Firstly, launch the Quicken program
  • After that, log in to your Quicken account
  • Select the Tools option from the top left corner
  • Then, choose the One Step Update summary option
  • You will get a red heading along with the account’s name
  • Create a list of accounts associated with error code
  • Finally, resolve the issues in these Quicken accounts.

Read More:- Quicken Print Check Problem Fixed & How To Print In Simple Way

Fix The Quicken Error OL-393-A- Verify Your Quicken Account Information

You need to verify the account information to resolve the Quicken error code. Follow these simple steps to proceed further:

  • First of all, open the Quicken software
  • Fill up your account details and complete the sign-in process
  • Click the Tools option from the main menu
  • After that, locate and tap the Account list option
  • Choose the Quicken account associated with the error
  • Then, select the Edit option next to the conflicting account
  • Navigate to the General tab and check out your account details
  • Ensure that the routing number and account number is correct
  • Follow on-screen instructions and verify your account details.

Fix The Quicken Error OL-393-A- Check Your Hidden Accounts

Here are the steps to check your hidden accounts:

  • Firstly, launch the Quicken program and complete the sign-in process
  • Choose your Quicken account from the list
  • Select the Show hidden accounts option from the menu
  • After that, click on the Edit option
  • Navigate to the Display Options tab
  • Uncheck the box next to Hide this account
  • Check out the account details and verify your account information
  • Then, deactivate online services for the Quicken account
  • Verify online services and complete the deactivation process
  • Finally, hide the account again.

Fix The Quicken Error OL-393-A- Verify Online Services

Go through these instructions to verify the online services of your Quicken account:

  • Firstly, open the Quicken app and complete the login process
  • Click on the Tools tab and choose the Account List option
  • Select the Edit button from the menu
  • After that, choose the Online Services tab
  • Verify the activated online services
  • Check the details of the online payment
  • Finally, tap Deactivate to remove the online services

Fix The Quicken Error OL-393-A- Reset The Account

Follow these steps to reset your Quicken account:

  • Firstly, launch the Quicken software and go to the Tools menu
  • Choose the Account List tab from the menu
  • Locate and tap the affected account and tap the Edit button
  • Select the Online Services tab
  • After that, click on the Reset button
  • Confirm your actions and complete the reset process
  • Finally, sign back into your Quicken account.

Fix The Quicken Error OL-393-A- Reset Quicken Cloud Data

Here are the instructions to reset the Quicken cloud data:

  • Firstly, click on the Edit option
  • Secondly, tap Preferences and select the Mobile & Web option
  • After that, select the Reset your cloud Data tab
  • Then, click the Edit option and select Preferences
  • Tap Quicken ID and Cloud Accounts to proceed
  • Complete the Sign-in process as a different user
  • Follow the prompts that appeared on your screen
  • Sign-out and reopen the Quicken program
  • Finally, sign back into your old Quicken

Fix The Quicken Error OL-393-A- Reactivation Process

Please, follow the instructions mentioned below to create a Quicken backup file:

  • Firstly, launch the Quicken program and navigate to the Tools tab
  • Open Account List and unhide the hidden accounts
  • Go to the Online Services tab and tap the Deactivate option
  • Then, select the General tab from the menu
  • After that, finish the deactivation process
  • Go to the Files tab and click on the Validate and Repair file
  • Choose the Validate File option from the menu
  • Select OK, and close Data Log on your device
  • Close the Quicken app and relaunch it after 30 seconds
  • After that, add a new account and enter login details
  • Please answer any security questions popped up on your screen
  • Discover your bank account and Link it


  • Select the Link option instead of Add
  • Finally, set up the Quicken

Things To Consider Before Following Troubleshooting Steps

You can easily fix the Quicken Error OL-393-A by following the steps mentioned above. But, you must create a data backup file before considering any troubleshooting methods. Here are the steps to create the Quicken backup file:

  • Firstly, launch the Quicken software
  • Click the Backup and Restore option
  • After that, choose the Backup Quicken File in the next window
  • Click on the Backup Now tab and locate the Browse button
  • Then, tap Browse and choose the folder to save the backup file
  • Finally, click the Save button and complete the backup process.


After following the methods mentioned above, you will not face the Quicken Error OL-393-A on your device. But, if you are not able to resolve the error code on your own, consult our expert for a quick solution. Wire-it Solutions offers advanced accounting services and software support.

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