TurboTax is the best software for online tax preparation and filing. You can easily file your IRS tax forms on your own but, sometimes, you might face TurboTax login issues on your device. Here are the additional problems faced by users due to TurboTax login issues:
- Difficult to view your tax history
- Unable to calculate expenditures
- Issues in preparing tax reports.
In this blog, you will find the methods to fix the login issues on TurboTax, various reasons for TurboTax login issues, and manual troubleshooting methods. With the help of the methods mentioned below, you will understand how a login issue can be fixed.
Top Reasons Behind The TurboTax Login Issues
The TurboTax sign-in issue is one of the common issues. Here are the causes behind the TurboTax login issues:
- An expired TurboTax password
- Wrong TurboTax password
- Disabled Cookies and JavaScript
- Configuration Glitches
- Older Version of TurboTax software
- Internet issues.
Fix The TurboTax Login Issues By Reinstalling The Software
First of all, you need to uninstall the TurboTax software on your PC and then reinstall the TurboTax software. Here are the instructions:
Uninstall The TurboTax Software
- Firstly, close the TurboTax software
- Secondly, click on the Windows or Start icon
- After that, go to the Control Panel setting
- Then, select the Uninstall A Program option
- Select the Programs and Features tab from the window
- Scroll down and select the TurboTax application from the program list
- Right-click on the TurboTax icon and select the Uninstall option
- Follow the on-screen prompts and remove files or folders
- Finally, restart your device to complete the uninstallation process.
Read more:- Turbotax Form 2210 Error (Simple Guide To Troubleshoot It)
Reinstall The TurboTax Software
Follow the instructions mentioned below to reinstall the TurboTax software and fix the TurboTax login issues:
- Firstly, download the latest version of your TurboTax software
- Secondly, locate the downloaded file
- Run the TurboTax setup file
- Grant the asked permissions to make changes
- Read the license agreement carefully
- Follow on-screen prompts and click on the Install button
- Finish the installation process and tap the Cross icon
- Finally, launch the TurboTax software.
Fix The TurboTax Login Issues By Clearing Out Cache & Cookies
If you use TurboTax Online on your browser (Safari, Edge, Chrome, etc.), then you might encounter login issues on TurboTax due to cache and cookies. Here are the instructions to remove them:
- Firstly, launch your web browser
- Secondly, click on the More icon (three dots)
- Select the More Tools option from the drop-down list
- Choose the Clear browsing data from the list
- Then, choose the Time range from the top right side
- Mark the Cookies checkbox to delete the cache & cookies
- You can also select the Cached images & files to continue
- Select All time to delete whole data
- Tap the Clear Data option to remove files.
Fix The TurboTax Login Issues By Performing An Account Recovery Process
You can resolve the login issues on TurboTax software by the account recovery process. But, first of all, ensure that you have created a backup file and stored important TurboTax files. After that, follow these instructions to resolve the login issue:
- Firstly, restart your device and launch the TurboTax software
- Secondly, go to your Accounts Recovery page
- After that, recover your password
- Enter your details like Email, Phone number, and more
- Go through the on-screen instructions
- You will receive a code and link on your mail
- Click on the link to recover your TurboTax account
- Enter the code in the Text field
- Complete the two-step verification process to recover your TurboTax account
- Finally, launch the TurboTax software and complete the sign-in process.
Steps To Manually Troubleshoot TurboTax Login Issues
Some manually troubleshooting methods might resolve the login issues on your TurboTax account. Follow these simple steps:
- First of all, clear your browsers caches and cookies
- After that, reinstall the TurboTax software
- Then, complete the account recovery process
Here’s How To Change TurboTax Password
Sometimes, you need to change the TurboTax password because of various reasons. Proceed with the below-mentioned steps to change the TurboTax login password-
- Firstly, log in to your TurboTax account
- Fill up your TurboTax login credentials
- After that, select the Intuit account from the list
- Then, go to the Sign-in & Security menu
- Select the Edit option next to your TurboTax ID
- After that, enter the new password
- Finally, tap the Save button.
Here’s How To Change TurboTax Username
Here are the steps to change the TurboTax username-
- Firstly, log in to your TurboTax account
- Secondly, click on the TurboTax account logo
- After that, open the Account Settings option
- Then, click on the Profile tab and select the Security settings
- Select the Edit option and tap the Username field
- Modify the username and tap Save
Here’s How To Change Email Address On TurboTax Account
Go through the given steps to change your email address-
- First of all, log into your Intuit or TurboTax account
- Secondly, navigate to the Profile tab
- After that, click on the Edit option
- Then, enter your new email address
- Enter the password in the password field
- Finally, click on the Save button.
Conclusion
The troubleshooting methods mentioned above will help you fix the TurboTax Login Issues without any issues. You can fix the login issues on your own. However, consult our experts if you are stuck on the same problem and looking for an expert’s help. Wire-it Solutions offers advanced accounting services to help you grow your business rapidly.